Frequently Asked Questions | Goldiam International

FAQ

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All jewelry comes with a complete and detailed certificate of authenticity. This serves as an appraisal for insurance purposes. Most jewelry comes with a diamond report by one of the leaders gem labs – such as the GIA, AGSL, EGL and IGI.

We can assure you that all the diamonds are totally real and natural mined diamonds which are conflict free.

At Goldiam International, we takes every step necessary so that your order arrives at your premises safe and sound. We fully insure your order for shipping, and we require a signature for every package.

We can personalize your ring with an inscription. We would suggest no more than 12 characters to preserve the quality of the item.

If you are not totally content with your order, you may return it within the first 30 days of shipment for a full refund or exchange. The item must be in the same condition in which it was dispatched by Goldiam International.